NAS SERVER DATA RECOVERY
PROFESSIONAL SERVICES

Depending on the volume of data recovered from your RAID system, we can either relocate it to a new external media, or send via download. Data download limits are 50 GB for economy service, 100 GB for expedited, and 500 GB for an emergency.

Our We take the privacy of our customers' data seriously, we employ SSAE 16 SOC3 TYPE III certification together with a strict chain-of-command protocol. This ensures that your data is safe, intact and well-guarded.

Yes. You will have the opportunity to review and approve the list of data we managed to recover before making a payment.

1. Submit a case with all the relevant details about your RAID array

2. Get a cost-free comprehensive assessment and quote

3. Approve the recovery results

4. Receive your data back

Yes. For cases where our technicians need to physically open one or more disks member of your RAID array , we use our ISO-5 certified cleanroom.

Being one of the most trusted names in the industry, SALVAGEDATA takes pride in a 96% success rate.

In case we confirm that your array is impossible to recover, you will be given a choice of either safely disposing of the device, or getting it returned by mail. The customer is responsible for the return shipping costs.

No. The amount of data being recovered does not impact price. The price reflects parts needed and labor to recover data.

A client may request to cancel the service project at any point before the recovery is accepted. If the customer has already approved service based on the quote provided by SALVAGEDATA Recovery and provided a credit card, a cancellation fee equal or the greater of either $200 or 20% of the quoted service fee will apply.

It varies – but in general, hard drive recovery costs $300-$1000 for more minor fixes and $1100-$1900 for more major incidents such as disk crashes or water damage.

Yes, everyone receives an estimate. To best determine how much your recovery will be, your device will need to be analyzed in the lab beforehand. Please go to https://www.salvagedata.com/request-help/.

SALVAGEDATA is located all across the country but our headquarters are in Cleveland, Ohio. To find out your nearest drop off location please click here.

Typically a hard drive failure. Your system could be struggling for a variety of reasons, but it is likely due to a mechanical or logical error in your hard drive.

This issue could be an electrical issue due to a power surge or faulty power supply. Depending on how urgent files are needed, searching for backup file information is your best temporary fix while your device is being worked on. If files are not backed up, that does not mean the information is gone for good.

Irregular noises such as these coming from your hard drive are not a good sign. You should turn off your device in a logical manner to prevent any further damage, then contact us.

Error messages are often an indication there is a logical error with your hard drive. On occasion, this can be fixed using data recovery software.

This could be due to a problem with the BIOS settings, a physical hard drive issue, or a connection failure. If the drive is removed and inserted into a different computer but is unable to work properly, you should contact a data recovery professional immediately.

When a hard drive physically stops working, that is the crash. When this happens, a drive can fail to boot, respond slowly, or not power on at all. A computer not turning on is a sign that the hard drive could have crashed.