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RAID DATA RECOVERY SERVICES
FROM THE EXPERTS SALVAGEDATA™

We SALVAGE Data Beyond Recovery

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Verified data recovery experts

Since 2003, SalvageData has been pioneering in data recovery industry and has been the first to obtain ISO 9001 certification.

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CERTIFIED EXPERTS

Get your data recovered in a ISO-certified laboratory and highly-rated professionals with years of experience in secure data recovery.


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NO DATA, NO CHARGE

It’s simple: on the unlikely chance that the data is unrecoverable, there’s no charge for our data recovery attempt.


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FREE DIAGNOSTIC

Get an expert evaluation to find out exactly what’s the issue is with your device and determine the complexity of the recovery.


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FAST RECOVERY

We offer a range of turnaround times that you can choose from so you can get your data recovered as fast as you need it.


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24/7 EMERGENCY SERVICES

Count on our 24/7 emergency RAID recovery options. Call now to speak with a data recovery advisor and get your data recovered ASAP.


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Types of RAID Data Recovery

RAID or Redundant Array of Independent Disks combines one or more drives into a single logical unit for increased performance, data storage, and reliability. Despite the benefits from all RAID types and configurations, RAID arrays are still susceptible to data loss. Rely on certified RAID recovery services to safely get files off a failed RAID hard drive and reduce downtime.



WHY CHOOSE US

Most secure and trusted RAID data recovery service provider

+40 LOCATIONS

ACCESS NEAR YOU

With 40+ convenient locations located across North America, our data recovery experts are near and ready to help. Contact us or submit a case today to learn more about how we can help resolve your data recovery needs.

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SECURE

RECOVERY

Annual SSAE 16 Type III SOC and internal HIPAA compliance audits to assure complete confidentiality with a wide range of security & confidentiality standards.

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LEADING EXPERTS

TOP RANKED

Top ranked and recognized by numerous organizations and publications for our outstanding accomplishments and stringent dedication to quality services.

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SEE WHAT OTHERS SAY

Verified reviews from around the web

4.8 out of 5 based on 445 user ratings
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WHY RAIDS FAIL

While there are many possible causes behind a RAID failure, below we have listed the most common ones, broken down into three general categories. Carrying more than 15 years of expertise in successful RAID data recovery under their belt, SalvageData professionals can provide you with an assertive solution for each of the given scenarios.

RAID configuration corruption

RAID controller failure

RAID drive incompatibility

Multiple drive failure

Media surface contamination

Water of fire damage

Array member overheating

Power supply failure

Power surges

Power circuit malfunction

Damaged connector

Manufacturer defect

File/database corruption

Directory corruption

Firmware corruption

Missing partitions

System setup re-configuration

Registry errors

Virus attack or malware infection

Application unable to run/load files

Reformatting

Backup failures

Accidental data deletion

Drive/array reformatting

Partitions reformatting

Overwritten RAID config files

Mistakenly overwritten database files

Incorrect drive/media replacement

Inner threat (deliberate sabotage)

RAID user error

WHAT TO DO WHEN YOUR RAID FAILS

A few friendly tips to help you not inadvertently erase all your data

STEP 01

Determine the failure level by checking your RAID drives’ status. Verify if there is RAID or SERVER FAILURE and whether it needs to be shut down.

STEP 02

If possible, shut down the storage device or cancel any rebuilds if they weren’t properly setup. To clarify, the proper setup for rebuild is A) Data is backed up. B) RAID was in degraded mode with minimum amount of disks present and operational. C) failed member(s) are correctly replaced and verified to be same capacity devices.

STEP 03

A data recovery advisor can further help navigate the situation with our engineers to determine the if we have to do remote, on-site, or in-lab recovery depending on scenario. A quick call with us may prevent a very expensive and lengthy downtime.

OUR PROCESS

While studies demonstrate that more than 60% of companies go out of business within six months after serious data loss, SalvageData has been successfully combating this disappointing statistic for more than two decades now with high-end equipment and cutting-edge recovery technologies.

Free Evaluation

Call us 24/7 or fill out a quick form to start your case. Our highly qualified engineers are able to quickly and accurately identify the problem and choose the best approach to retrieve files that will be most effective in your specific case.

Recovery

You’ll receive a prepaid shipping label and instructions to send your media over our lab. Rest assured that we’ll employ all of our technical capability and decades of data recovery experience to solve the issue of any kind of storage device and bring your data back.

Review Results

In order to offer our customers the best experience and make the recovery procedure as convenient and transparent as possible, we provide a list of recovered items for your review as soon as the process of retrieving the files is completed.

Payment

The final cost is based on the complexity of the recovery (logical errors are usually cheaper than mechanical failures) and according to the chosen service option.

Receive data

The retrieved files can either be transferred along with your own device, depending on its condition or by downloading the data onto a new device, all via safe shipping. If size allows it, we can simply send the files over digitally.

WHEN ARE RAID DATA RECOVERY SERVICES NEEDED?

UNDERSTANDING MOST COMMON RAID FAILURE SIGNS

RAID may be undetectable, not recognized, or fail to boot. This problem occurs with brand new hard drives when they aren’t tested properly by the manufacturer or when bad sectors develop.

RAID may not be detected or is making a clicking or grinding noise. This is caused primarily by improper ventilation and failed CPU fans.

BIOS is unable to detect the array, hard drives not spinning, or startup failure. These symptoms can be caused by power surges, the use of an incorrect power supply, or an unreliable power source.

Fire or water damage typically causes very severe damage to hard drives and other components of a RAID configuration. These cases will likely require a professional data recovery service like SalvageData.

Clicking or grinding sounds from the system are a clear indication of mechanical failure. Physical damage, improper shutdowns, sudden loss of power, media degradation, and age all play a factor in mechanical failure.

Missing data, error messages when opening files, or data becoming inaccessible. Corrupted data can be caused by loss of power, improper shutdowns, virus attacks, bad sectors, and media degradation.

Missing data, fresh operating system installation, non-responsive programs, system not booting, or clicking/grinding sounds can tip you off to a hard drive failure in your RAID. Human errors that cause these problems include improper changes in the system registry, malicious deletion of data, accidental deletion of data, reformatting, wrong OS installation, or a physically damaged system.

Internet pages or links being redirected, sudden encryption of data, and system freezes or shutdowns can all be signs of a virus or malware attack. If your data has been compromised, reach out to a professional data recovery service immediately.

A hardware-level RAID controller failure is unable to detect array during boot due to a disk problem or improper rebuilding. Viruses or malware attacks, besides power surges, can also cause software-level RAID controller failure resulting in RAID partition loss.

Fastest RAID Recovery Service

SalvageData is always there to help you out wherever you are! In case a RAID failure has taken you by surprise, don’t hesitate to send us your device using safe shipping — and let our trained engineers over our RAID data recovery certified lab restore it in the safest, most secure, and fastest manner possible!

HOW MUCH DOES RAID RECOVERY COST?

Pricing specified per RAID device member

DO YOU NEED EMERGENCY HARD DRIVE RECOVERY SERVICE? CALL US NOW! 1-800-972-3282
MINOR

$300-700

  • Deleted data
  • Corrupt sectors
  • Quickly formatted
Symptoms
  • Slow Reading
  • Missing Files
  • Blue or Black Screen
  • Blinking Light
moderate

$500−1 000

  • Power surge
  • Controller chip failure
  • Degraded surface
Symptoms
  • Slow Reading
  • Clicking Hard Drive
  • Beeping or Buzzing HDD
  • Dropped Hard Drive
  • Hard Drive Not Found
  • No Power
  • Blinking Light
severe

$700−1 400

  • Spindle seizure
  • Read/write head crash
  • Advanced firmware
Symptoms
  • Clicking Hard Drive
  • Beeping or Buzzing HDD
  • Hard Drive Not Found
extreme

$1 900+

  • Platter damage
  • Fire / Water
  • Edge Case
Symptoms
  • Clicking Hard Drive
  • Scratching or Grinding Sounds
  • Hard Drive Not Found
  • Hard Drive Not Spinning Up

RAID DATA RECOVERY QUESTIONS

Answers, insights, and FAQ

How do I get my data back from you? 2019-07-23T14:59:57-05:00

Depending on the amount of information recovered from your RAID array, we can either transfer it onto a brand new external media, or send via download. Data download limitations are 50 GB for economy service, 100 GB for expedited, and 500 GB for an emergency.

How do I know my data will be kept private? 2019-04-05T09:29:45-05:00

Adhering to best privacy practices, we rely on SSAE 16 SOC3 TYPE III certification along with a strict chain-of-command protocol. This guarantees your data security and safety, to which we pay great attention.

Will I receive a list of the files recovered? 2019-07-23T15:22:48-05:00

Yes. Before proceeding with any payments, you will receive a list of all the data we were able to recover for review and approval.

Process Overview 2019-07-23T15:29:26-05:00

1. Submit a case with details about your RAID

2. Receive a free in-depth evaluation and quote

3. Approve the recovery results

4. Receive your data

Is a cleanroom used to work on RAID systems? 2019-07-19T14:02:11-05:00

Yes. In situations where our engineers need to physically open the device, we apply our certified ISO-5 cleanroom.

How often is a recovery successful?

How often is a recovery successful? 2019-07-23T15:02:41-05:00

With more than a decade of expertise, SALVAGEDATA can boast a 96% successful recovery rate on RAID systems.

What if my data is unrecoverable? 2019-04-04T14:14:55-05:00

In case your array is found to be unrecoverable, you will be given a choice of either safely disposing of the device, or getting it returned by mail. The cost of return shipping is at the client's expense.

RAID LEVELS & CONFIGURATIONS SUPPORTED

SalvageData has extensive experience in recovering data from a wide variety of RAID systems, including rare configurations such as RAID 3, RAID 4, or the RAID 51 setup used in exclusively niche scenarios.

RAID 0       |       RAID 10

RAID 1       |       (0+1)

RAID 3       |       (0+5)

RAID 4       |       RAID 60

RAID 5       |       (0+6)

RAID 5       |       EZFS

RAID 6       |       RAID Z2

RAID 5EE

RAID 1E     |       RAID 50

RAID Z3     |       RAID Z

HDD

SSD

NAND Flash devices

SATA/PATA

eSATA

SAS

SCSI

iSCSI

PCI

PCIE

All Intel and AMD product lines

All HP LeftHand, ProLiant, and 3PAR series

All EqualLogic, PowerVault, PowerEdge, and Compellent series by Dell

IBM Power Series (Linux, AIX) and xSeries

NetApp and EMC product lines

Supermicro servers and various disk/storage subsystems

SAN- and NAS-based RAID systems and standalone storage models

Data recovery software

Our free data recovery software can help you recover the data in case of a deletion or formatted storage media.

Easy to install and start scanning
Absolutely free to use
Work with NTFS, HFS+, ext
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