Data recovery process
and turnaround options
For you to request data recovery services at SalvageData is simple and easy to get started.
Choose the service that best suits you, in the timeframe that you need.
Talk to our data recovery advisor now
Choose the turnaround time that works for you, as well as how you want to send your device over to our certified lab, or schedule a remote/on-site service.
How can we recover data from your device
Professional data recovery starts once our certified engineers can access your device, either by receiving it in lab or through our remote/onsite options.
Schedule Pickup
Pre-package
Follow our easy tutorial on how to safely package your media for pickup. You can then schedule a free pickup where we go to you, or drop-off the packaged media at any of our partnered FedEx location.
Watch TutorialDrop-Off
100+ Location in the US
Prefer not to package your device? Take advantage of SalvageData’s partnership with FedEx Office, plus any of our 100+ locations, where you can drop-off the device(s) with a representative to securely package and ship your device for you.
Start a caseOnsite/Remote recovery
Services
Larger storage media, server rooms, etc. are usually better served by our remote access, or onsite services where a technician goes personally to your location. Call to schedule an appointment with our team.
Start a caseCHOOSING YOUR TURNAROUND SERVICE OPTION
In most cases SalvageData is glad to provide a free standard assessment and evaluation of your unopened hard drive or storage media. Our flexible service options allow you to choose the best way to manage both system downtime and recovery costs.
- Queue based - Minimum 2 weeks
- Senior Expert Engineers
- ISO-5 class Cleanroom
- Certified Quality Controls
- 24/7 Direct Access Support
- Online Service Portal
- 100% Data Quality Guarantee
- Media Warranty Guarantee
- Dedicated Account Rep.
- Free Data Storage media
- Expedited Return Shipping
- Door-to-Door Pickup / Delivery
- Instant FTP Data Access
- Data Restore Assistance
- 5-7 business days
- Senior Expert Engineers
- ISO-5 class Cleanroom
- Certified Quality Controls
- 24/7 Direct Access Support
- Online Service Portal
- 100% Data Quality Guarantee
- Media Warranty Guarantee
- Dedicated Account Rep.
- Free Data Storage media
- Expedited Return Shipping
- Door-to-Door Pickup / Delivery
- Instant FTP Data Access
- Data Restore Assistance
- Fast 24/7 Emergency (ASAP)
- Senior Expert Engineers
- ISO-5 class Cleanroom
- Certified Quality Controls
- 24/7 Direct Access Support
- Online Service Portal
- 100% Data Quality Guarantee
- Media Warranty Guarantee
- Dedicated Account Rep.
- Free Data Storage media
- Expedited Return Shipping
- Door-to-Door Pickup / Delivery
- Instant FTP Data Access
- Data Restore Assistance
Track each step of the recovery process
Create, manage, and get updates with the SalvageData App.
SalvageData knows that losing access to your data can be a stressful time. This is why we created the SalvageData App, so you can track every new data recovery case straight from your phone. It also allows you to message your case representative, who can quickly answer any questions you may have.
The App is available on the Apple Store and Google Play.
Need to package a media storage device?
SalvageData offers easy options to get your media packaged for you, either at a registered location or with at a Fedex Office. However, if you prefer to package your device yourself, it is a simple process:
- 1. Remove the hard drive from the computer
- 2. Protect and insulate the drive
- 3. Secure inside a sturdy box
- 4. Package label and seal for shipping
- 5. Contact a transporting courier
Data Recovery FAQs
Everything you want to know about data recovery and restoration.
WE RECOVER DATA FROM ALL BRANDS
Any storage media manufacturer, brand or model - We can salvage. Our lab and team have the certifications required to safely restore data without infringing on your device's warranty.
Data recovery software
Our free data recovery software can help you recover the data in case of a deletion or formatted storage media.