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With decades of combined data recovery experience, certified experts, and high-tech laboratory - We SALVAGE Data Beyond Recovery.

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Hard drive data recovery Service

Count on fast, secure, and certified data recovery services when you call SalvageData.


Get your data recovered in a ISO-certified laboratory and highly-rated professionals with years of experience in secure data recovery.

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It’s simple: on the unlikely chance that the data is unrecoverable, there’s no charge for our data recovery attempt.

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Get an expert evaluation to find out exactly what’s the issue is with your device and determine the complexity of the recovery.

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We offer a range of turnaround times that you can choose from so you can get your data recovered as fast as you need it.

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Count on our 24/7 emergency HDD recovery options. Call now to speak with a data recovery advisor and get your data recovered ASAP.

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What's the device you have an issue with today?


We provide enterprise-class recoveries for businesses and organizations across the United States, such as:

  • HIPAA (Health Insurance Portability and Accountability Act)
  • NIST (National Institute of Standards & Technology) SP 800.34 (Rev.1)
  • FERPA (Family Educational Rights and Privacy Act)
  • GLBA (Gramm-Leach-Bliley Act of 1999)
  • SOX (Sarbanes-Oxley Act of 2002)

In order to satisfy the stringent security requirements set by the corporate customers and government agencies we serve, SalvageData also undergoes annual company-wide SOC 2 Type III audits which validate the effectiveness of information protection methods at every stage of recovery.

"SalvageData was able to get 100% of our data back to us"

"One of our Hard Drives failed that had a week’s worth of work on it, and SalvageData was able to get 100% of our data back to us in an extremely quick and professional manner. I would recommend SalvageData to anyone that needs their data recovered."

MELE Associates – Ken Widmaier – Helpdesk Technician

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Our process

When it comes to keeping those vital files safe, there are a variety of factors beyond your control. When it comes to data loss, there are dedicated SalvageData technicians that apply cutting-edge recovery technology and advanced certified equipment to retrieve missing data even in the most hopeless cases.


Troubleshooting doesn't take long when you have a good eye. Once we thoroughly examine your device for faults and failures, we can estimate the amount of data to be recovered, as well as the approximate cost of the repairs.


Decades of data recovery experience help us to pinpoint the root of a problem quickly and clearly. With a 96% success rate in resolving data loss cases, we provide services to both individual users and government organizations and businesses worldwide, which makes us one of the most trusted names in the industry.

Review Results

We want the entire restoration process to be as transparent and open as possible. When the work is completed, you will receive a list of recovered files so that you know exactly what you are paying for.


As soon as the amount of recovered data is specified, you’ll get the exact cost of recovery. Though we strive to keep the prices as low as possible, the final price will depend on the degree of damage to your device and, consequently, the complexity of the restoration work.

Receive data

Depending on the condition of your device, we can return the drive with all the retrieved information back to you via secure shipping, by loading the files on a new device, or simply sending it to you digitally.


When confidential data is recovered, maintaining the highest possible level of security is not an option, but an obligation. To ensure the utmost degree of integrity for extracted digital assets, SalvageData employs the strongest security practices known to date, including SSAE 16 SOC3 Type III certification paired with a strict chain-of-command protocol, and a self-defending network consisting of advanced firewalls, intrusion prevention control systems, and real-time 24/7 surveillance required for an instant response to any unauthorized access attempts.


Some helpful tips to avoid making things worse

step 01

As tempting as it may seem to revive a failing hard drive by cooling it in the freezer — please, refrain from this kind of practice. At best, such voodoo magic will have no effect whatsoever; at worst, it will result in the data on your HDD becoming impossible to restore even in a professional recovery lab environment.

step 02

You can try one of the HDD wellness checker programs, but this wont help if the issue is mechanical. Moreover, having the failing drive powered on may cause it to fail faster, or become increasingly damaged. The best thing you can do is turn off your machine, and then unmount the drive from the computer.

step 03

Let an expert examine your defective device, just send it via mail to SalvageData professional crew for a free evaluation of your case. With a 96% success rate that speaks for itself, we’re able to retrieve lost data from any failed storage device, regardless of brand and complexity of recovery.

How much does hard drive recovery cost?

We strive for transparency



  • Deleted data
  • Corrupt sectors
  • Quickly formatted
  • Slow Reading
  • Missing Files
  • Blue or Black Screen
  • Blinking Light

$500−1 000

  • Power surge
  • Controller chip failure
  • Degraded surface
  • Slow Reading
  • Clicking Hard Drive
  • Beeping or Buzzing HDD
  • Dropped Hard Drive
  • Hard Drive Not Found
  • No Power
  • Blinking Light

$700−1 400

  • Spindle seizure
  • Read/write head crash
  • Advanced firmware
  • Clicking Hard Drive
  • Beeping or Buzzing HDD
  • Hard Drive Not Found

$1 900+

  • Platter damage
  • Fire / Water
  • Edge Case
  • Clicking Hard Drive
  • Scratching or Grinding Sounds
  • Hard Drive Not Found
  • Hard Drive Not Spinning Up


Successful data recovery depends on an in-depth understanding of the fundamentals of different OS architectures. And SalvageData supports them all

Apple Operating Systems

Data recovery on Apple devices is one of our core specialties. Whether it’s Mac Pro, Mac Mini, MacBook, Air, iMac, or any other iOS device you need help with, we offer 96.7% successful recovery of missing files — with complete confidentiality of the retrieved data being guaranteed, of course.

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Our qualified Windows data recovery team can help you reclaim valuable information from damaged or encrypted disks, corrupted file systems, formatted or resized partitions, as well as to regain access to missing media files erased due to accidental deletions or virus attacks.

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SalvageData’s expertise in retrieving missing files on Linux computers covers all data loss scenarios, including those caused by physical damage to the SSD, logical failures, file system corruption, malware infection and other errors that may prevent you from accessing important data.

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How do I get my data back from you? 2019-07-23T14:59:57-05:00

Depending on the capacity of the recovered data, we will either send it on a brand new external media or via download. Data downloads are limited to 50 GB for economy service, 100 GB for expedited, and 500 GB for an emergency.

How do I know my data will be kept private? 2019-04-05T09:29:45-05:00

Our SSAE 16 SOC3 TYPE III certification is paired with a strict chain-of-command protocol for all data. This means your data is safe, secure and kept confidential. We are also a trusted data recovery provider for government agencies and healthcare provider since we are also GSA and HIPAA compliant.

Will I receive a list of the files recovered? 2019-07-23T15:22:48-05:00

Yes. Before making a payment, you will be able to view and approve a list of the files we were able to recover.

What are the steps of the Data Recovery Process? 2019-07-23T15:29:26-05:00

1. Submit a case with details about your device

2. Receive a free comprehensive evaluation and quote

3. Confirm the recovery services

4. Receive your data

Is a cleanroom used to work on hard drives? 2019-07-19T14:02:11-05:00

Yes. When the recovery requires our technicians to physically open the hard drive, we use our certified ISO-5 cleanroom.

How can I ship my device to your lab? 2019-07-23T15:02:41-05:00

Please follow our media packaging and shipping guidelines in order to safely send your device over without causing any further damage.

How long does the process take? 2019-07-23T15:02:41-05:00

SalvageData offers three recovery options so you can decide how fast you need your data back:

  • Eco: 10-15 business days
  • Standard: 5-7 business days
  • Emergency: 24/7
Is a remote data recovery service available? 2019-07-23T15:02:41-05:00

Yes, our trained technicians can connect to your workstation or servers in order to retrieve files remotely, given your device is powering up.

Is a remote data recovery service available? 2019-07-23T15:02:41-05:00

SalvageData is compliant to the standards of the data recovery industry and of all manufacturers. Our data recovery service does not void the original warranty of a device.

Which brands can you provide data recovery for? 2019-07-23T15:02:41-05:00

SalvageData has over 18 years of data recovery experience in any type of data storage device, of any brand. We can safely recover data from systems and brands like Apple, Asustor, Dell, Fujitsu, G-technology, Hitachi, HP, IBM, Intel, Kingston, Kioxia, Lenovo, Lexar, Maxtor, Microsoft, OCZ, PNY, Samsung, Sandisk, Seagate, Sony, Symantec, Toshiba, VMware, Western Digital, and more.

How often is a recovery successful? 2019-07-23T15:02:41-05:00

SalvageData prides itself on maintaining a 96% successful recovery rate on hard drives.

What if my data is unrecoverable? 2019-04-04T14:14:55-05:00

In the event that a device is found to be unrecoverable, we will honor our “no data, no charge” guarantee and offer the option of having the device securely disposed of free of charge or returned by mail. The client is responsible for the return shipping costs.

Does the price change based on how much data I want recovered? 2019-04-03T15:32:22-05:00

No. The amount of data being recovered does not impact price. The price is reflected by parts, turnaround time selected, and labor needed to recover data.

Is there a cancellation fee? 2019-07-19T12:36:08-05:00

A client may request to cancel the service project at any point before the recovery is accepted. If the customer has already approved service based on the quote provided by SALVAGEDATA Recovery and provided a credit card, a cancellation fee equal or the greater of either $200 or 20% of the quoted service fee will apply.

How much does hard drive data recovery cost? 2019-07-23T14:54:24-05:00

It varies – but in general, hard drive recovery costs $300-$1000 for more minor fixes and $1100-$1900 for more major incidents such as disk crashes or water damage.

Can I get an estimate? 2019-09-01T03:07:22-05:00

Yes, everyone receives an estimate. To best determine how much your recovery will be, your device will need to be analyzed in the lab beforehand. Please submit your case in order to request an estimate.

Where are you located? 2020-08-25T10:45:13-05:00

SALVAGEDATA is located all across the country but our headquarters are in Cleveland, Ohio. To find out your nearest drop off location please click here.

Typically a hard drive failure. Your system could be struggling for a variety of reasons, but it is likely due to a mechanical or logical error in your hard drive.

This issue could be an electrical issue due to a power surge or faulty power supply. Depending on how urgent files are needed, searching for backup file information is your best temporary fix while your device is being worked on. If files are not backed up, that does not mean the information is gone for good.

Irregular noises such as these coming from your hard drive are not a good sign. You should turn off your device in a logical manner to prevent any further damage, then contact us.

Error messages are often an indication there is a logical error with your hard drive. On occasion, this can be fixed using data recovery software.

This could be due to a problem with the BIOS settings, a physical hard drive issue, or a connection failure. If the drive is removed and inserted into a different computer but is unable to work properly, you should contact a data recovery professional immediately.

When a hard drive physically stops working, that is the crash. When this happens, a drive can fail to boot, respond slowly, or not power on at all. A computer not turning on is a sign that the hard drive could have crashed.

Considering that hard drives have moving components, we strongly advise not to open its casing so none of its parts are misplaced. Besides, a speck of dust can get inside and block its mechanism. To ensure a successful recovery, a professional service is performed in a cleanroom.


Verified reviews from around the web

4.8 out of 5 based on 445 user ratings

Data recovery software

Our free data recovery software can help you recover the data in case of a deletion or formatted storage media.

Absolutely free to use
Work with NTFS, HFS+, ext
Professional home security systems installs and configurations
Security Information System (SIS)® for crime prevention
Video surveillance round a clock
Tour-Trax devices for officers


Most secure and trusted hard drive recovery service provider


We aim to deliver a fast, efficient, consistent, professional recovery experience for every case. Our 15-year track record, awards, accreditation, and ratings speak for themselves.

At SALVAGEDATA we simply outperform the competition.

Alternative Recovery

The alternative recovery solution is limited. Inconsistent experience produces unpredictable, time-consuming, and risky results.

Don’t jeopardize your crucial data. The alternative solution may inhibit your chances of a successful recovery outcome.

Salvagedata Competitors
Recognized Global Leader
Gold Award Winning Experts
Full Size ISO-5 Cleanroom
SOC Type-3 Certified Security
Full Pricing Transparency
Dun & Bradstreet 5 Star Rating
ISO 9001 Quality Controls
Verifiable 3rd Party Certifications
Confidentiality Guarantee
No-Data = No-Charge Guarantee
Manufacturer Approved
Nationwide Office Locations
Flexible Service Options
OEM Warranty Safe Guarantee