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DEVICE SHIPPING
GUIDE

We SALVAGE Data Beyond Recovery…

Talk to our data recovery advisor now

(201) 555-0123

MEDIA PACKAGING & SHIPPING GUIDELINES

It is extremely important that your hard drive and media is removed from the computer and properly packaged before shipping to avoid additional damages. We only require the storage media alone for data recovery. We advise that you keep all attached brackets, enclosures, cords, and other miscellaneous items unless instructed otherwise. If we are required to remove hard drive from your laptop or computer, additional charges may apply.

  • 1. Remove hard drive from the computer

    Remove and retain all brackets, enclosures and misc hardware, unless otherwise instructed.

  • 2.Protect and insulate the drive

    Use anti-static bag, foam, bubble wrap, or use newspaper to assure that drive has at least 1-2 inches of insulation on all sides.

  • 3. Secure inside sturdy corrugated box

    Protect and insulate by positioning drive in the center of sturdy corrugated box to assure it is protected by at least 2″ of protection on all sides.

  • 4. Package label and seal for shipping

    Write clearly your SalvageData case reference ID number on both sides of your packaging using bold print.

  • 5. Contact transporting courier

    Contact FedEx, UPS, USPS or your preferred courier for shipping arrangements.

  • 1. Identify an label all RAID member drives

    Identify and labels all member drives belonging to the RAID array.

  • 2. Remove all RAID member drives

    Remove and retain all brackets, cables, and misc. hardware from system / JBOD enclosure.

  • 3. Protect and insulate all member drives

    Protect and insulate each drive inside anti-static bag, with foam, bubble wrap, or use newspapers.

  • 4. Secure inside sturdy corrugated box

    Protect and insulate all drives positioning drive with 1 – 2 inches of insulation from all sides.

  • 5. Package label and seal for shipping

    Write clearly your SalvageData case reference ID number on both sides of your packaging using bold print.

  • 6. Contact transporting courier

    Contact FedEx, UPS, USPS or your preferred courier for shipping arrangements.

  • 1. Carefully package media

    Remove and retain all brackets, enclosures, and misc. hardware, unless otherwise instructed.

  • 2. Protect and insulate media

    Use an anti-static bag, foam, bubble wrap, or use newspapers to to protect the media and avoid shifting during transit.

  • 3. Protect and insulate all member drives

    Protect and insulate each drive inside anti-static bag, with foam, bubble wrap, or use newspapers.

  • 4. Label and seal for shipping

    Write clearly your SalvageData case reference ID number on both sides of your packaging using bold print.

  • 5. Contact transporting courier

    Contact FedEx, UPS, USPS or your preferred courier for shipping arrangements.

Verified data recovery experts

Since 2003, SalvageData has been pioneering in data recovery industry and has been the first to obtain ISO 9001 certification.

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#1 Rated Data Recovery
Experts

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In-Depth Evaluation

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Most secure and trusted data recovery service provider

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ACCESS NEAR YOU

With 40+ convenient locations located across North America, our data recovery experts are near and ready to help. Contact us or submit a case today to learn more about how we can help resolve your data recovery needs.

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SECURE

RECOVERY

Annual SSAE 16 Type III SOC and internal HIPAA compliance audits to assure complete confidentiality with a wide range of security & confidentiality standards.

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Top ranked and recognized by numerous organizations and publications for our outstanding accomplishments and stringent dedication to quality services.

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WE SALVAGE DATA

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Our free data recovery software can help you recover the data in case of a deletion or formatted storage media.

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