How do I get my
data back from you?Bogdan Glushko2019-07-23T14:59:57-05:00
Depending on the capacity of recovered data, we will either send it on a brand new
external media or via download. Data downloads are limited to 50 GB for economy service, 100 GB for expedited,
and 500 GB for an emergency.
What if my data is unrecoverable?Bogdan Glushko2019-04-04T14:14:55-05:00
In the event that a device is found to be unrecoverable, there will be an option to
have the device securely disposed of or returned by mail. The client will be responsible for the cost of return
A client may request to cancel the service project at any point before the recovery
is accepted. If the customer has already approved service based on the quote provided by SALVAGEDATA Recovery
and provided a credit card, a cancellation fee equal or the greater of either $200 or 20% of the quoted service
fee will apply.
This issue could be an electrical issue due to a power surge or faulty power
supply. Depending on how urgent files are needed, searching for backup file information is your best temporary
fix while your device is being worked on. If files are not backed up, that does not mean the information is gone
This could be due to a problem with the
BIOS settings, a physical hard drive issue, or a connection failure. If the drive is removed and inserted into a
different computer but is unable to work properly, you should contact a data recovery
When a hard drive physically stops working, that is the
crash. When this happens, a drive can fail to boot, respond slowly, or not power on at all. A computer not
turning on is a sign that the hard drive could have crashed.
How long does it take to recover my data?Bogdan Glushko2019-04-03T15:32:22-05:00
Great question. This varies depending on the complexity of the recovery and how busy we are. Regular data recovery service will generally take about 10 business days. We also offer emergency and expedited recovery.
What types of storage devices can you recover data from?Bogdan Glushko2019-07-19T12:36:08-05:00
We recover data from hard drives, flash drives, RAID, NAS/SAN, virtual servers, memory cards, SSD and tapes.
Toshiba, Samsung, Maxtor, Fujitsu, SanDisk, Kingston, Hitachi, Lexar, PNY, Dell, Lenovo, HP, Western Digital and Seagate are just some of the more common hard drive brands that come through our doors. Any size or shape, we can salvage your data from it.
Data recovery is the process of salvaging data that has been corrupted, lost, deleted, or deemed inaccessible by the user. When recovering data, the recovery is often focused on operating system failure, storage malfunctions, and inaccessible file usage. Recovery is needed when a device suffers from a physical, logical, or firmware related failure.
What causes a hard drive to fail?Bogdan Glushko2020-08-25T10:45:13-05:00
Hard drive failures can be caused by human errors, a mechanical failure from natural wear and aging, excessive heat, improper ventilation, power surge or a manufacturer defect, just to name the basics. A physical issue with the drive such as hard drive crash, water/heat damage will require a professional recovery service to salvage your data.
Verified data recovery experts
Since 2003, SalvageData has been pioneering in data recovery industry and has been the first to obtain ISO 9001 certification.