Data Recovery Services In West Des Moines, IA

J Otis

Reviewed on 09.03.2022

Had an amazing experience with this company.. they beat all of their competitors, hands down! They were very accommodating and knowledgeable.

Michael Dixson

Reviewed on 25.06.2025

We had an older computer that was long overdue for replacement. The hard drive crashed, and we lost all our data. We took the hard drive to a large chain store, but they were only able to recover 10 percent of our pictures and videos. We sent the hard drive to File Savers, and they were able to recover 95 percent of our data. We are very thankful for their work on this. We recovered all our kids' photos and videos. Their customer service was very friendly, helpful, and communicated quickly with us on updates for us. I highly recommend using File Savers for you needs.

Clarence Trelawney

Reviewed on 08.09.2025

There are countless recovery apps available these days, but File Savers genuinely stands out from the crowd. Their software reliably gets the job done, but what truly sets them apart is their exceptional customer support. John and his team went above and beyond, walking me through the process and making sure I understood every step. If your data is important to you, choosing this company is a no-brainer—it’s simply the most trustworthy option.

Gary Meier

Reviewed on 10.07.2024

Stay away from these guys. They are inept, are liars, and will cheat you. One star is too much. I sent them a perfectly good dvr recorder (Philips) that contained all of our family movies (the equivalent of over 60 DVD's). Philips designed the recorder to not allow easy transfer from the hard drive. However, there is software and process out there on the web that documents how to do it (all over You Tube). I did not trust myself with the technicalities of doing it so I thought I would turn to the "pros". BIG MISTAKE! Two days after sending my recorder I got an email saying they were done and could only get "less than 50 percent of the data". They said once you pay the bill ($250 plus $99 for a cheap hard drive and $50 FedEx shipping) they would ship it to me. I received an external hard drive with only about half of the movies transferred to it. But they did not ship back my Philips recorder. Over the next three weeks I had to beg to get my recorder back (of course I had to pay another $35 shipping). These liars assured me that I would get the device back in working condition (as I sent it to them). I got it back today disassembled (see pictures below). I have so much more I'd like to share but all I ask is that you do business with someone else more talented, reputable and ethical. Brendan Hodge did the work, Brent Jackson is the President CEO and lied to me and ghosted my inquiries over the last month. I do not trust these guys and I hope you will not as well. Pictured below is the unit that I dropped off and the unit I received after these guys screwed it up. Late addition If you have any question about the integrity of these guys, just look at what they sent back to me....they sent the device WITH NO HARD DRIVE. WHAT FREAKING CROOKS! 2nd Addition: Brent Jackson weighed in below about how bad he feels about their performance and they will "make things right". Well....he didn't. They eventually shipped my my hard drive...but what am I supposed to do with a disassembled recorder? They also did not refund any of my shipping costs. They should refund me 100% for this disaster of a service. I've asked for some response and am now getting ghosted. These guys should not be in business. Hopefully you steer your business to other, more reputable firms, and over time they wont be.

Yonaiber Agraez

Reviewed on 25.04.2025

I lost all my data on an external drive and couldn’t recover it myself. File Savers Data Recovery successfully retrieved 100% of the files. The rep explained everything in detail and followed up several times. Highly recommended!