Frequently Asked Questions
Here are the answers to the most common questions on data recovery services.
What is the data recovery process and how do I get my data back from you?
How do I know my data will be kept private?
Will I receive a list of the files recovered?
Process Overview
Is a cleanroom used to work on hard drives?
How often is a recovery successful?
What if my data is unrecoverable?
Does the price change based on how much data I want recovered?
Is the service secure and reliable?
How much does hard drive data recovery cost?
Can I get an estimate?
Where are you located?
What does an unresponsive, blue or blank screen indicate?
Why is there no power and the hard drive is not spinning?
Why are clicking, beeping, or grinding noises heard?
Why are error messages seen when accessing, saving, or deleting files?
Why is the hard drive not found?
What is a hard drive crash?
How long does it take to recover my data?
What types of storage devices can you recover data from?
Do you offer free data recovery software?
What is data recovery?
What causes a hard drive to fail?
Is SalvageData certified to offer data recovery services?
Yes, SalvageData's engineers are certified to restore data from any type of data storage device in any data loss scenario. Since 2003, SalvageData has been pioneering in data recovery industry and has been the first to obtain ISO 9001 certification.
Why choose SalvageData?
SalvageData is your number one choice for data recovery because we offer free evaluations, only charge if your data is recovered, and provide fast, trusted services with many convenient drop-off locations. Count on over 20 years of experience recovering data from any device safely and securely, using expert technicians and advanced technology.
Certified experts
Get your data recovered in a ISO-certified laboratory and highly-rated professionals with years of experience in secure data recovery.
No data, no charge
It’s simple: on the unlikely chance that the data is unrecoverable, there’s no charge for our data recovery attempt.
Free diagnostic
Get an expert evaluation to find out exactly what’s the issue is with your data storage device and determine the complexity of the recovery
Fast recovery
We offer a range of turnaround times that you can choose from so you can get your data recovered as fast as you need it.
24/7 emergency services
Count on our 24/7 emergency data recovery options. Call now to speak with a data recovery advisor and get your data recovered ASAP.
100+ locations near you
Our data recovery experts are spread out across North America and we are ready to help. Contact our team anytime.
Secure recovery
Annual SSAE 16 Type III SOC and internal HIPAA compliance audits to assure complete confidentiality with a wide range of security & confidentiality standards.
Leading experts top ranked
Top ranked and recognized by numerous organizations and publications for our outstanding work and stringent dedication to quality services.
1.800.972.3282
Request immediate assistance with data recovery ASAP.
Trusted by all major manufacturers
Our experts have decades of combined experience and are certified to securely handle data recovery from anydevie, no matter what brand or model. Want to check? Give us a call.
What are our most requested data recovery services?
These are the most commonly requested data recovery services. At our headquarters' cleanroom lab, our certified engineers conduct a thorough review of any type of physical storage device, determining if there is logical or physical damage and securely restoring all of the lost files.
External Drive Data Recovery
We recover data from both external SSD and HDD drives. Rely on certified experts to restore your important files from damaged or corrupted external drives.
Hard Drive Data Recovery
Recover data from all brands of HDD, PC hard drives, and hybrid disks. Our specialists ensure fast and secure recovery for any data loss scenario.
NAS Data Recovery
Recover data from NAS devices, including RAID configurations. Our team handles all types of NAS systems and ensures data recovery with minimal downtime.
RAID Data Recovery
Our RAID data recovery services cover RAID 0, 1, 5, 10, and other configurations. We offer expert solutions for failed, degraded, or corrupted RAID arrays.
SAN Data Recovery
Our team specializes in handling SAN devices from leading manufacturers like Dell EMC, HP, and IBM, ensuring efficient recovery with minimal disruption to your operations.
SD Card Data Recovery
Our recovery experts specialize in restoring data from SD and memory cards. We guarantee quick recovery with a no-data, no-charge policy.
SSD Data Recovery
Our data recovery experts handle all SSD data loss scenarios with advanced tools, ensuring maximum recovery with high-security protocols.
USB Flash Drive Data Recovery
Recover lost data from USB flash drives, regardless of the damage or brand. We offer free in-lab evaluations to assess data recovery needs.