Education data recovery for universities, colleges and K-12 schools
When a research drive, a district server or a student's laptop fails, SalvageData recovers the data in our own cleanroom lab, with a 96.7% success rate and a no data, no charge guarantee. Members of the education community also get 5% off every recovery.
Education data recovery discounts for students and schools
How you save depends on who pays for the recovery. Every case includes a free evaluation and our no data, no charge guarantee.
5% off for every student and staff member, no application needed
Students, faculty and staff qualify for their personal devices, with or without a .edu email address. When you start your case, tell us you study or work in education, and your case manager applies the 5% to your quote.
10% off for private schools and colleges
Private universities, colleges and K-12 schools that sign on as education partners save 10% on every case. Your school gets an assigned case manager and a pre-approved lab on call, so a failed server goes straight to an engineer without first having to find and approve a new vendor.
GSA pricing for public schools and universities
Public school districts, community colleges and state universities buy at our GSA contract pricing through Cooperative Purchasing, with no program to join.
School and university data recovery services
Every part of a school depends on data staying available, from a district file server to a single thesis. These are the cases we see most often.
Campus IT and servers
Failed RAID arrays, NAS and SAN units, virtual machines, databases and backup tapes, plus storage damaged by floods or power surges.
Faculty and research
Corrupted research datasets, failed lab and instrument drives, and departmental archives that hold years of grant-funded work.
Students
Deleted coursework, a laptop that won't start before finals, a dropped external drive or a water-damaged phone.
K-12 schools and districts
Student information system databases, district file servers, teacher and administrator laptops, front-office shared drives and security camera footage.
Why schools choose a professional data recovery lab
Computer repair shops often send complex recoveries out to another lab. With SalvageData, your device is in our own lab from the first call.
A service level for every deadline
Standard recoveries take 5 to 7 business days, and emergency cases start as soon as the device reaches the lab, 24/7/365.
Cleanroom work done in-house
Drives that have to be opened are handled in our ISO Class 5 cleanroom, never outsourced.
100+ receiving locations
Ship your device for free, or drop it off at one of more than 100 receiving locations in the U.S. and Canada.
Mac and iPhone recovery
SalvageData is an Apple Independent Repair Provider, which matters on campuses where most students carry a Mac or an iPhone.
Every device tracked
Follow each case from intake to return in the case tracker or the SalvageData app, with a documented chain of custody.
Talk to a data recovery advisor
Our expert team provides immediate assistance and is ready to address all your questions.
Secure data recovery for student records and research data
Your school stays responsible for student records and research data, even when a device leaves campus. SalvageData provides the agreements and documentation your compliance office asks for before approving a recovery.
FERPA and student records
FERPA is met through your agreement with the vendor, not through a certificate. SalvageData works under a written data privacy agreement with your institution, available on request, and recovered data is securely wiped from our systems after delivery.
SOC 2 Type II security
An independent auditor tests our security controls, and your IT security team can review the report under NDA. Recovered data can be returned on FIPS 140-3 Level 3 validated encrypted media, available on request.
HIPAA for academic medicine
Medical schools, university hospitals and campus health centers get HIPAA-compliant recovery services, with a Business Associate Agreement on request.
International students and research partners
SalvageData is an active participant in the EU-U.S. Data Privacy Framework, the UK Extension and the Swiss-U.S. Data Privacy Framework, which covers personal data from students and research partners in the EU, UK and Switzerland.
GSA cooperative purchasing for public schools and universities
Public school districts, community colleges and state universities buy SalvageData's services at GSA contract pricing, through our GSA Multiple Award Schedule contract and GSA Cooperative Purchasing. The program is open to state and local entities, including public schools and public institutions of higher education. Our data recovery services under SINs 54151S and 811212 are eligible for both Cooperative Purchasing and Disaster Purchasing, so a school can also order quickly after a flood, fire or storm. Contract 47QTCA19D00AD, SAM UEI LPJBBR4T58E5, CAGE code 3XFQ8 and every ordering option, including purchase orders, are on our government data recovery page.
How data recovery works
Free consultation1
Power down the device to prevent further damage or overwriting. Contact us 24/7 and a data recovery advisor will scope the failure and confirm next steps.
Free evaluation2
Ship the device free or drop it at a receiving location near you. Our engineers diagnose the failure inside an ISO Class 5 cleanroom and determine exactly what is recoverable.
Quote and approval3
You receive a detailed findings report, a firm price, and your service options. No recovery work begins until you approve, and the final cost never exceeds the quoted amount.
Recovery and secure return4
We recover your data and return it on encrypted media or by secure transfer under documented chain of custody. If we cannot recover it, you pay nothing.
What education clients say about SalvageData
A member of an educational organization explains how SalvageData recovered the files, videos and images erased from a hard drive.
Read more testimonials
Education data recovery FAQ
Answers for students, faculty and the IT, purchasing and compliance teams who approve a recovery.
Tell us you study or work in education when you start your case, and your case manager applies the 5% to your quote. Students, faculty and staff qualify for their personal devices, with or without a .edu email address. Public schools and universities buying as an institution are priced under our GSA contract instead.
Apply through the SalvageData partner program, which is free to join. Approved education partners save 10% on every case and have a case manager assigned to their school. Public schools and universities buy through our GSA contract instead.
Yes. We recover data for school districts, individual schools and their staff, from district file servers to teacher laptops and security camera systems.
Yes. SalvageData works under a written data privacy agreement with your institution, available on request, so your school can show that student records stay under its control. Schools usually set this up once to cover future recoveries.
Yes. The report is available on request under NDA, so your security team can review it during vendor approval. Call +1 (800) 972-3282 or email support@salvagedata.com.
Yes. Public school districts, community colleges and state universities can buy through SalvageData's GSA Multiple Award Schedule contract 47QTCA19D00AD using GSA Cooperative Purchasing. Our data recovery services are also eligible for Disaster Purchasing, and we accept purchase orders.
Call us. SalvageData can remove ransomware and recover encrypted files from affected devices. For complex incident response, data breaches and other cyberattacks, we recommend ProvenData, a dedicated incident response provider.
Data recovery tips for schools and campus IT
Practical guides on server and RAID failures, backups and laptop recovery for school IT teams and students.
