Data Recovery Services In Memphis, TN

Wesley Kluck

Reviewed on 23.09.2025

Review of Secure Data Recovery and Customer Success Manager, Scott McMacken I have always prided myself on maintaining a strong backup system for my photography collection of 3.8 million (and counting) images. My setup includes a RAID system in my home and a secondary Drobo-based system in another building. Recently, both systems failed in an unexpected sequence—my RAID required reinitialization and, at the same time, my Drobo experienced a corrupt disk incident. In the end, I lost about 9 TB out of 50 TB of data. In the moment, panic set in. But after quick research, I found Secure Data Recovery. Their success rates and professional reputation stood out, so I submitted an online request late on a Saturday. To my surprise, I received an email from Scott McMacken, Customer Success Manager, the very next day—on a Sunday during Labor Day weekend! That immediate responsiveness already spoke volumes about the company’s dedication. Scott immediately began gathering information, answering my questions, and guiding me through the process. Within a couple of days, I shipped in eight 4TB hard drives for evaluation. True to their promise, there would be no charge except for shipping if my data could not be recovered. The Secure Data Recovery engineers went to work, and over the next several days they successfully recovered 100% of my lost data. What impressed me even more was that they were able to handle my Drobo system—something especially challenging given that Drobo went out of business during COVID and used a unique type of array. Throughout the process, Scott kept me updated with regular progress calls every few days. His calm and reassuring updates made all the difference during a stressful time. He quickly became not only my advocate but also a trusted partner in the process. Today, I’ve received my restored data back on a new drive, and everything is successfully integrated into my system. This was my first experience using a professional data recovery service, and I could not be more pleased. I highly recommend Secure Data Recovery—and especially working with Scott McMacken—to anyone facing the overwhelming challenge of lost data. They delivered beyond my expectations and turned a potentially devastating situation into a complete recovery. Wesley Kluck Arkadelphia, Arkansas

Danielle Clements

Reviewed on 10.11.2025

Secure Data Recovery was able to recover nearly all of my data quickly and professionally. Their communication, expertise, and overall service were outstanding. Highly recommend.

Bon Ngo

Reviewed on 04.02.2026

I sincerely appreciate SecureData’s professional assistance in recovering my important data. Their service was reliable, respectful, and efficient. Thank you very much for your support.

Candace B.

Reviewed on 13.01.2025

A few weeks ago, my worst nightmare became a reality—my phone suddenly shut off and REFUSED to turn back on. Panic set in as I realized that so many of my photos and videos were NOT backed up. Y’all, I’m talking about TONS of precious memories and important files that I thought were gone forever. Desperate to recover everything, I started researching data recovery services and came across Secure Data Recovery. From the start, they were incredible—super professional, patient with all my (many) questions, and quick to put my mind at ease. The turnaround time? Fast! And when I got my data back, every single file was neatly stored on a hard drive. Let me tell you, when I saw that all my data had been recovered, I was OVERJOYED! They saved everything I thought I’d lost for good. If you ever find yourself in a similar situation, don’t panic—just reach out to Secure Data Recovery. I can’t recommend them enough!

Danie Cowden

Reviewed on 08.04.2024

I had 5 drives that were involved in a surge incident. I took the first two to different recovery businesses, not having an idea what to expect. Comparatively, the knowledge, customer service, and thoroughness of Secure Data Recovery was far beyond the other business. I had hesitation at first about sending off my drive by mail. There was nothing to worry about. The process was easy and diagnosis was fast. I highly recommend. Multiple pricing options also made it affordable.