Data Recovery Services In Edmond, OK

Andras Medgyes

Reviewed on 27.11.2025

I don't recommend ATP data services as I have sent my HDD in August 2025 and barely received some reply but nothing conclusive, I have paid in advanced email them that I need my HDD and money back as already is end of November 2025 and no reply yet. I will contact my bank as it looks like a scam company. Be careful! And worse is that they are recommended by Seagate.

Jordan Miles

Reviewed on 21.04.2025

I recently used ATP in April 2025 for a Seagate OneTouch 2TB drive that got dropped while plugged in and then my devices wouldn't recognize it. It powered up but just kept beeping every 2 seconds like a hospital cardiac monitor. My newest laptop would see that USB was plugged in and gave the option to safely remove it but it never read the drive or showed up as a drive, nor could it tell me the capacity, etc. I removed the casing and tried to connect the HDD via my external SATA hardware to USB thinking maybe the USB connector/board in the drive could have been damaged but I got the same response. I contacted Seagate and they did a lot of troubleshooting with me and ultimately we figured out it was not in warranty for their free 2yr data recovery. They were pretty thorough with their suggestions and got fairly technical with me, not just basic stuff like unplug it and restart your computer. Since it was out of warranty they referred me to ATP data services since they offer a discount for Seagate drive owners, flat rate of $749 for data recovery and no fee if data isn't recovered, just your shipping to them. I suspect Seagate probably uses ATP for things in warranty vs. Seagate doing it, but I can't confirm that. I I decided to move forward, shipped the drive in original box, padded up, via FedEx. They checked it in quickly and I got an email the day after arrival that it was "scheduled". I didn't pay for the rush service, so my clock time was ~25 days per their quote. A week went by, got an email saying it was now "in work", and then another email the next week stating that it was still in that state. The third week, I got an email stating they were returning my drive to me and that it was not recoverable. The email didn't jump into many details other than " mechanical failure". I wrote back inquiring about the status of my $749 refund and if they could elaborate more on the failure. Below is a collection of the work done /responses: Results -- Following a clean-room inspection, the technician determined that your drive had suffered catastrophic physical damage. Specifically, they reported: "Opened drive, multiple heads have crashed spreading dust through cage to remaining surfaces. Performed physical recovery. Recovery unsuccessful, MD too severe." To elaborate, this means that several of the drive’s read/write heads experienced a mechanical failure, known as a head crash. During a head crash, the heads—which normally float just above the disk platters—come into direct contact with them. This not only damages the platters where your data is stored, but also causes microscopic debris (from both the heads and platter surfaces) to spread throughout the drive’s internal chamber. The phrase "spreading dust through cage to remaining surfaces" indicates that this debris dispersed across all data surfaces inside the drive enclosure, contaminating areas that might have otherwise been viable for recovery. Unfortunately, in these cases, the presence of fine particulate matter can severely compromise even the most advanced recovery tools and methods. After performing a physical recovery, the technician concluded that the "media damage (MD)" was too severe. Once damage reaches this level, even specialized cleanroom procedures and equipment are unable to read or reconstruct usable data from the platters. Overall, I was pleased with the level of service they offered, ATP shipped my damaged drive back to me free of charge incase I wanted to get a second opinion. The refund to my credit card was applied quickly and received the same day my drive was returned. While I didn't get my data back, It felt like their efforts were thorough. If your drive has a simpler issue, then yes there are probably cheaper providers out there, but unless you know that is the case, the $749 flat fee is cheaper than most. Several companies quoted me $999-2500 depending on the complexity.

kiyonobutomita

Reviewed on 03.12.2024

do not use their service as they kept us waiting for almost 2 month and finally told my device is unrecoverable but still charge full amount for nothing.

Jose miguel Flores sanche

Reviewed on 18.10.2025

Our local community center’s external backup drive failed after a severe storm, taking a decade of photos, event videos, and grant records with it. File Savers approached the case with empathy and speed. Technician Liam Brown checked in daily and even organized the recovered files neatly by event year. Every folder came back clean and usable. Their blend of transparency, compassion, and attention to detail made them feel like partners, not just service providers.

Audie Hamon

Reviewed on 14.01.2026

Super disappointed with my whole experience. And honestly felt like a bit of a scam. From the start, I had a rough go with them, but was willing to give them a chance. I dropped my drive off on the date and time I set an appointment for. The location is in what seems to be a co-working space. Which gave the expectation that they would be fixing my drive in house. A week later, I was notified that I missed my drop off time and date. I immediately called and said, "that's not true, I have the signed agreement showing I dropped it off." I was informed they were looking into it and would notify me by the end of the day. The next day, I believe in the afternoon, I reached out to request an update. I was polite and patient. Again, had to wait a bit longer, but they informed me that they found my drive. They said a "new employee put it in the wrong place" and something to the effect mishandled it and did not notify the correct chain of command in order to marked it as receive. (Things happen, so I understood and gave grace.) After this they informed me it was shipped out to their fixing location. A few weeks pass and I had not heard anything about it. From my understanding I would get a quote and a diagnosis within a shorter time frame. Alex was great and assisted me in getting that information for me. He let me know the write discs were scratched and it would be an estimated $1900 repair. I'm not knowledgeable on this or hard drives, but from my conversation it sounded fairly fixable and a fairly successful recovery rate. I raised my concerns with Alex on continuing to fix it. As 1.) that price seemed really high (but again I'm not knowledgeable on the subject) and 2.) the mishandling of my external brought a lot of distrust in the matter. Alex was patient and understanding and was able to decrease the quote to $1495. (still quite expensive but again I'm not an expert). He also assisted in giving me the update that due to the uniqueness of this situation they will get the recovery and fix done within a two week window. During the two week mark Alex provided an update saying there was more damage discovered. I was confused as I thought the issue was diagnosed. He explained that this issue further and said it was normal to discover these things with write head disc scratches. About a week and a half to two weeks later (today), I received an email from Alex saying my data was unrecoverable. There is a $25 fee for me to recover my device from File Savers, but I have requested that be waved due to the trouble that has occurred in my experience with them. Though I had not paid any money, I'm feeling a bit scammed out of my data and feeling very misled that the company really took their time to give this the matter the proper handling and attention it needed in order to fix my external. I've now lost tons of work information, pictures and videos and other sensitive information. Please, do your research before sending your external or other storage devices to File Savers. I'm sure others have had success stories with them. Unfortunately I did not and wish I did further research to find a company that had a brick and mortar shop locally.