External hard drive data recovery services

Recover lost or deleted files from external media with our expert services.

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24/7 Emergency Services

No Data - No Charge

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Ready to recover your external drive data?

Get started with our free evaluation. Our certified engineers recover data from all external drive brands and models.

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Recover data with the highest levels of security and privacy

Get your data recovered in an ISO-level secure laboratory and highly-rated professionals with years of experience in secure external drive data recovery. In order to satisfy the stringent security requirements set by the corporate customers and government agencies we serve, SalvageData also undergoes annual company-wide SOC 2 Type II audits, which validate the effectiveness of information protection methods at every stage of recovery.

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Why choose us for external drive data recovery

Choose SalvageData for secure, fast, and risk-free data recovery, performed by highly-rated, certified experts in an ISO-certified laboratory. Count on our "no data, no charge" guarantee and request your free evaluation today.

Certified experts

Get your data recovered in a ISO-certified laboratory and highly-rated professionals with years of experience in secure data recovery.

No data, no charge

It's simple: on the unlikely chance that the data is unrecoverable, there's no charge for our data recovery attempt.

Free diagnostic

Get an expert evaluation to find out exactly what's the issue is with your device and determine the complexity of the recovery.

Fast recovery

We offer a range of turnaround times that you can choose from so you can get your data recovered as fast as you need it.

24/7 emergency services

Count on our 24/7 emergency data recovery options. Call now to speak with a data recovery advisor and get your data recovered ASAP.

Talk to a data recovery advisor

Our expert team provides immediate assistance and is ready to address all your questions.

Call 1.800.972.3282

Our external drive data recovery process

When it comes to data loss from external drives, SalvageData's technicians apply cutting-edge recovery technology and advanced certified equipment to retrieve missing data even in the most hopeless cases. Here's how we recover lost data from external drives, from evaluation to sending your data back to you.

Evaluation

First, we need to access and evaluate your external drive at our ISO-certified laboratory. This allows us to make an accurate diagnosis, determine if the data recovery is possible, and send you a detailed quote.

Review & recovery

After your approval, we start recovering your data. With a 96% success rate in data recovery, our qualified engineers can quickly and efficiently send you a list of the recovered data for your review. We only send you the invoice after you guarantee that we restored all the data you need.

Receive data

Depending on the condition of your device, we can return the external drive with all the restored data back to you via secure shipping, by loading the files on a new device, or simply sending it to you digitally. You can track every step via the Case Tracker or the SalvageData app.

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What to do when your external drive fails

If you think your external hard drive may be suffering from a mechanical issue, electrical failure or logical problem, you should power it off immediately to avoid unintentional damage to the media.

Power off

If you think your external hard drive may be suffering from a mechanical issue, electrical failure or logical problem, you should power it off immediately to avoid unintentional damage to the media.

Protect the drive

Keep your external drive turned off until you talk to an experienced data recovery specialist. If the problem is with the components of the drive itself, the slightest shock can cause damage to its parts, thus putting your valuable data at risk.

Send to specialists

Be sure to contact us for high quality restoration services. To make an event like a drive failure less stressful, SalvageData offers you a free inspection of your device. In addition, adhering to our No Data, No Charge policy, we wont charge you if we fail to recover your data.

Data recovery services for all devices

Here are just a few of the data recovery services SalvageData provides.

External drive data recovery

We recover data from both external SSD and HDD drives. Rely on certified experts to restore your important files from damaged or corrupted external drives.

Hard drive data recovery

Recover data from all brands of HDD, PC hard drives, and hybrid disks. Our specialists ensure fast and secure recovery for any data loss scenario.

Mobile device data recovery

Our mobile data recovery experts restore lost or deleted files from any iPhone, Android device, tablet, or iPad. Using industry-leading tools, we recover photos, contacts, messages, and more.

NAS data recovery

Recover data from NAS devices, including RAID configurations. Our team handles all types of NAS systems and ensures data recovery with minimal downtime.

RAID data recovery

Our RAID data recovery services cover RAID 0, 1, 5, 10, and other configurations. We offer expert solutions for failed, degraded, or corrupted RAID arrays.

SAN data recovery

Our team specializes in handling SAN devices from leading manufacturers like Dell EMC, HP, and IBM, ensuring efficient recovery with minimal disruption to your operations.

SD card data recovery

Our recovery experts specialize in restoring data from SD and memory cards. We guarantee quick recovery with a no-data, no-charge policy.

SSD data recovery

Our data recovery experts handle all SSD data loss scenarios with advanced tools, ensuring maximum recovery with high-security protocols.

USB flash data recovery

Recover lost data from USB flash drives, regardless of the damage or brand. We offer free in-lab evaluations to assess data recovery needs.

Depending on the volume of data retrieved from your external drive, we can either send it to a new external media, or pass it via download. Data download restrictions are 50 GB for economy service, 100 GB for expedited, and 500 GB for an emergency.

Setting our customers' privacy as a top priority, we use SSAE 16 SOC3 TYPE III certification coupled with a strict chain-of-command protocols. This way, your data is kept safe, private and well-protected.

Yes. Before making any payments, you will be first provided with a list of all the files we were able to retrieve for review and approval.

1. Submit a case with the necessary details about your external drive
2. Get a no-cost comprehensive assessment and quote
3. Approve the scope of recovered data
4. Receive your data

Yes. Whenever the recovery procedure requires our engineers to physically open the external drive, we use our certified ISO-5 cleanroom.

Being one of the most trusted names in the industry, SALVAGEDATA takes pride in a 96% success rate on external drives recovery.

If we find that your external drive is not restorable, we can either safely dispose of it, or return it to you by mail. Costs of return shipping will be at the buyer's expense.