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Laptop, notebook, desktop, Mac, MacBook, Mini-Mac, PC, workstation, etc.
Hard disk drive, fixed disk, external hard drive, portable drive, etc.
Solid-state drive, external SSD, SSHD hybrid, SATA, etc.
SD card, memory card, microSD card, etc. Flash memory drive, USB pen drive, etc.
Magnetic-tape storage, Linear Tape-Open (LTO), IBM 3592 series, etc.
RAID 0, 1, 3, 4, 5, 10, 50, servers, NAS, SAN, DAS, etc.
Smartphone, tablet, e-reader, etc. Apple iOS, Android, or others.
Virtual, floppy disk, CD/DVD, etc.
I need to recover data that has been previously deleted.
I can hear ticking or clicking coming out of my computer.
I can see data but cannot copy or it’s very slow to copy.
My computer does not see or recognize the device.
My computer is not powering on or blinking the power light
The device has been dropped and is no longer functioning.
My device has been damaged by water or fire.
Data has been encrypted or corrupt by threat actor.
I do not know the issue or it is not listed here.
I can see a blinking activity light that won’t stop blinking.
I can hear buzzing or beeping coming out of my hard drive.
The device has been physically damaged.
Migrate data from legacy storage system or IT provider
My device can be accessed but data is not readable or corrupt.
A rebuild has been attempted but not successful.
Volume is detected but cannot be accessed.
Degraded disks are reported and unable to initialize volumes.
Data can be accessed but is unopenable or corrupt.
I’ve reset my mobile device through Settings.
When attempting to restore from backup, I see Error 14.
I lost or forgot PIN Code and need phone unlocked
I have done a factory reset or formatted my device.
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