WD My Cloud Pro Series NAS
data recovery services

Count on SalvageData’s certified experts to recover lost data from your NAS storage.
Since 2003, our experts have recovered data from over 100,000 cases with a 97% success rate.

Talk to our data recovery advisor now

(201) 555-0123

On-site or remote My Cloud Pro Series NAS data recovery options are available. Count on 24/7 support in diagnosing NAS failures, real-time tracking of the data recovery process, and restoring data back to your NAS systems.

Start recovering Watch our tour

24/7 Emergency Services

Free In-lab Evaluation

No Data - No Charge

100+ nearby Dropoff locations

Emergency available

FREE My Cloud Pro Series DATA RECOVERY QUOTE

Our system can instantly estimate the recovery possibility, price, and turnaround time to recover data from your NAS storage.

What's the device you have an issue with today?

Computer/Laptop

Laptop, notebook, desktop, Mac, MacBook, Mini-Mac, PC, workstation, etc.

Hard Drive

Hard disk drive, fixed disk, external hard drive, portable drive, etc.

Solid State Drive

Solid-state drive, external SSD, SSHD hybrid, SATA, etc.

Flash/SD

SD card, memory card, microSD card, etc. Flash memory drive, USB pen drive, etc..

Tape

Magnetic-tape storage, Linear Tape-Open (LTO), IBM 3592 series, etc.

Server/Raid

Redundant Array of Independent Disks, servers, NAS, SAN, DAS, etc.

Mobile/Tablet

Smartphone, tablet, e-reader, etc. Apple iOS, Android, or others.

other

Virtual, floppy disk, CD/DVD, etc.

Ok, tell us a bit more of what happened...

Technology Type

Generation

Backup Management System

How many tapes?

Any damaged tapes?

Encryption

Ok, tell us a bit more of what happened...

Enter your address to find a closest lab

... alright thanks for this info. Now we'll ask for a bit of additional info to prep you an estimate.

Payment

Your device has to be sent to our lab for unlocking. The phone will not be reset and all data will remain. After unlocking, we will return your phone back to you with the PIN code recovered. The payment is due upfront and guarantees result. All phone can be unlocked, but as assurance, if the phone will not be unlocked, your payment will be promptly refunded. Next step will be for you to fill out a contract we send you via DocuSign and then use the provided FedEx Overnight label to ship the device in to our lab.

Choose speed

$2000 - 10 days $3000 - 24-48 hours

Extra option

$1200 - Digital Forensics Report and Data Recovery

Choose your payment method

Bank Transfer

Safe money transfer using your bank account.

Credit Card

Safe money transfer using your bank account. Safe payment online. Credit card needed. Visa, Maestro, Discover, American Express

Payment Step Billing address

Bank Account Number *

ABA Routing Number *

Bank Name *

Name on Bank Account *

Credit Card Number

Expiry Date

CVV Code ?

Name on Card

First Name

Last Name

Phone number

Company name

Country

State *

Address

City

Suite/Apt. Number

Zip/Postal Code

Back Next Pay

Our recovery advisor is calling from 800-972-3282 to get a few details to finish your quote.

0:30

Quote range

$300-$1200

Success chance

98.2%

ETA

As soon as same day

Evaluation

24-48 business hours or same-day

Clicking of HDD is a complex failure that requires our engineers to work very hard. Unfortunately, without knowing the exact reason of why your HDD is Clicking, the price range is quite drastic. The good news is that we can quickly and easily determine the complete and exact cost of recovery when looking at your device. How would you like to provide your HDD to us for free evaluation?

Your recovery advisor

What are the next steps?

We would need to get your device to us for a free evaluation to determine recoverability and to provide you with an exact quote. You can schedule a call with our recovery advisor to get more information or follow the steps below to arrange media delivery.

Or click to choose your delivery method

Free pickup

We can pickup device from you same or next business day. You would need to print out documents and prepackage your device.

Drop-off

Are you available today for an appointment? No packaging required.

Ship it

Free shipping label provided. You would need to carefully package your device and dropoff at nearest FedEx box.

Verified NAS storage data recovery experts

Since 2003, SalvageData has been pioneering in the data recovery industry. Our credentials guarantee complete privacy and data security for every client, from small businesses and personal data, to government agencies and HIPAA-compliant institutions.

Certified Security

CERTIFIED EXPERTS

Get your data recovered in an ISO-certified laboratory and highly-rated professionals with years of experience in secure data recovery.

Get started

NO DATA, NO CHARGE

It’s simple: on the unlikely chance that the SAN storage data is unrecoverable, there’s no charge for our data recovery attempt.

Get started

FREE DIAGNOSTIC

Get an expert evaluation to find out exactly what the issue is with your SAN storage device and determine the complexity of the recovery.

Get started

FAST RECOVERY

We offer a range of turnaround times that you can choose from so you can get your data recovered as fast as you need it.

Get started

24/7 EMERGENCY SERVICES

Count on our 24/7 emergency data recovery options. Call now to speak with a data recovery advisor and get your data recovered ASAP.

Get started

NAS DATA RECOVERY QUESTIONS

Everything you need to know about restoring the data in your NAS storage device.

What causes My Cloud Pro Series NAS to fail?

While there are many possible causes behind a NAS failure, below we have listed the most common reasons you may need to contact a data recovery services provider:

NAS Configurations Changes
NAS Components Hardware Failures
Single or Multiple Disk Failure
Failed Software
Failed Operating System Upgrades
Mechanical Failure
Virus or Ransomware Attack
System Crash
Accidental Deletion of Data
Physical Damage (Fire, Water, Smoke, Etc.)
Logical Corruption
Security System Failure
Human Error

What to do when My Cloud Pro Series NAS fails?

Step 1:

Verify if there are any NAS CONFIGURATIONS CHANGES. If necessary, reverse those changes.

Step 2:

Check if the cables are connected and if all POWER SWITCHES are turned on and if they are sending HARDWARE FAILURES REPORTS.

Step 3:
A data recovery advisor can further help navigate the situation with our engineers to determine if we have to do remote, on-site, or in-lab recovery depending on the scenario. A quick call with us may prevent very expensive and lengthy downtime.

How does NAS data recovery work?

Submit a case with details about your NAS storage
Receive a free in-depth evaluation and quote
Approve the recovery results
Receive your data

How do I know my data will be kept private?

Adhering to best privacy practices, we rely on SSAE 16 SOC3 TYPE III certification along with a strict chain-of-command protocol. This guarantees your data security and safety, to which we pay great attention.

Will I receive a list of the files recovered?

Yes. Before proceeding with any payments, you will receive a list of all the data we were able to recover for review and approval.

How do I get my data back from you?

Depending on the amount of information recovered from your SAN storage, we can either transfer it onto brand new external media or send it via download. Data download limitations are 50 GB for economy service, 100 GB for expedited, and 500 GB for an emergency.

Related Data Recovery Services

Find the recovery service you need to restore access to your data.

RAID Recovery

Minimize downtime with secure, specialized RAID data recovery. Protect your data and business with our certified experts.

NAS Storage Recovery

NAS data recovery requires the right tools and expertise, available on-site or remotely. SalvageData can recover from all brands.

SAN Data Recovery

Recovering data from a SAN system requires proper training and tools. Our SalvageData technicians have both to assist you.

Emergency Data Recovery

Our technicians are ready to support you 24/7 for any data emergency. We’ll work through weekends and holidays to restore ASAP.

All Data Recovery Services

Regardless of the specific service you require, you can trust our team of experienced data recovery experts to handle your case with the utmost care and professionalism. Contact us today to learn more about our solutions and how we can assist you.