“Trust, but verify.”
– Ronald Reagan
Choosing a data recovery service provider is a monumental decision. And like any tough decision, it should be made only after careful consideration. Like President Reagan, who refused to take everything the Soviets said regarding their nuclear arms at face value, one should verify claims made by professional data recovery service providers.
So, what are the things that a firm should look for in a data recovery provider before signing on the dotted line? Here are the more important things to be considered:
Client Reviews and Testimonials – Ultimately, the best evaluator of a data recovery provider is its past and existing clientele. Look for companies with a long list of reputable past clients, as well as testimonials from companies willing to put their name to a vote of confidence.
Longevity – Data recovery firms only obtain real staying power by provider quality service year in and year out. In this industry, unreliable companies quickly go out of business. The length of time a data recovery provider has been in business is an effective indicator of its reliability.
BBB Accreditation – The Better Business Bureau (BBB) gathers and archives information it receives about businesses from multiple sources to grade members who apply to be accredited. The BBB grades business from A+ to F, depending on the number of complaints filed against it, the number of violations and laws it has broken, and its longevity. Only use a business with the highest BBB grades.
GSA Approval – The General Services Administration (GSA) is an independent agency of the United States government, established in 1949 to help manage and support the basic functioning of federal agencies. The GSA formulates standards for different services. Because of the high standards federal agencies demand,, a GSA-approved provider can be considered to be of sufficiently high quality.
ISO Certification – The International Organization for Standardization (ISO) is an international body that sets standards and consists of representatives from various national standards organizations. As with GSA approval, ISO certification ensures that a provider meets quality standards.
Cleanroom certification – Data recovery is a specialized activity that requires a sanitized environment, in other words, a cleanroom. A cleanroom has a controlled level of contamination that is specified by the number of particles per cubic meter at a specified particle size. Third-party certification ensures those specified standards are met for effective hard drive data recovery.