Service Options | SALVAGEDATA Recovery Inc.

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Recovery Service Pricing Options

Choosing Your Service Option

In most cases SALVAGEDATA is glad to provide a free standard assessment and evaluation of your unopened hard drive or storage media.  Our flexible service options allow you to choose the best way to manage both system downtime and recovery costs. However regardless the service option you choose, we attempt to limit recovery costs for every project.

Eco Salvage

  • 10 – 15 Business Days Turnaround
  • Leading Engineers
  • ISO-5 class Cleanroom
  • Certified Quality Controls
  • 8AM – 5PM Phone Support
  • Online Service Portal
  • 100% Data Quality Guarantee
  • Media Warranty Guarantee
  • Dedicated Account Rep.
  • Expedited Return Shipping
  • Free Data Storage media
  • Door-to-Door Pickup / Delivery
  • Instant FTP Data Access
  • Data Restore Assistance

Standard Premium

  • 4 – 5 Business Days Turnaround
  • Leading Engineers
  • ISO-5 class Cleanroom
  • Certified Quality Controls
  • 8AM – 8PM Phone Support
  • Online Service Portal
  • 100% Data Quality Guarantee
  • Media Warranty Guarantee
  • Dedicated Account Rep.
  • Expedited Return Shipping
  • Free Data Storage media
  • Door-to-Door Pickup / Delivery
  • Instant FTP Data Access
  • Data Restore Assistance

Emergency Priority

  • Fast 24/7 Emergency (ASAP)
  • Senior Expert  Engineers
  • ISO-5 class Cleanroom
  • Certified Quality Controls
  • 24/7 Direct Access Support
  • Online Service Portal
  • 100% Data Quality Guarantee
  • Media Warranty Guarantee
  • Dedicated Account Rep.
  • Expedited Return Shipping
  • Free Data Storage media
  • Door-to-Door Pickup / Delivery
  • Instant FTP Data Access
  • Data Restore Assistance

Leading Expertise Value You Can Afford

While turnaround times vary, all of the data recovery options listed above are performed by industry leading engineers in a ISO 5 Cleanroom, under strict SOC Type III certified security controls. Our dedicated account representatives provide the same platinum level of service for every project making sure your experience is clear and as easy to understand as possible.

Your Pricing Questions Answered

  • How much does the service cost?

    The cost of salvaging and recovering data is dependent on the type of media, failure, and turnaround time. While there is no set pricing for services we provide multiple services and service levels to fit all recovery needs. Our service levels include Economy Service, Standard Service, Expedited Service, and Emergency Service.

  • How can I get an estimate?

    For an estimated range on pricing please click either the red “Submit a Case” button at the top right of the main webpage at: https:// www.salvagedata.com, or the red “Get Help – Get a free estimate” side banner at the top right ride of the page. Additionally, you may go directly to the form by clicking here: https://www.salvagedata.com/request-help/. Please note: All estimations are just guidelines based on the information that you provide. The more information that you are able to give about the type of media, and the failure that occurred to it the more accurate the estimation will be. However, for the best results we recommend taking full advantage of our free* evaluation and diagnostic services provided by our engineers. For an evaluation the media must be sent in, so that our engineers can pinpoint the exact cause of failure and help you better understand what will go into the recovery process.

  • How much to just repair my hard drive(s)?

    SalvageData does not repair hard drives. Unfortunately, once a drive experiences a failure no matter what parts or process is used the drive will fail again – normally sooner rather than later. Knowing this we do not recommend nor can we guarantee any data be kept on failed media source after rebuilds or “repair” as it will fail again and the data could be permanently lost. SalvageData will rebuild drive components to be able to make a forensic image of the drive. The copied data will be placed on a USB portable drive that is provided to the customer at the end of the recovery process. This data can be copied and accessed from the USB portable drive at that point. We always recommend keeping a copy of the data on the USB portable drive as a back-up for your data.

  • How does the free evaluation work?

    SalvageData provides a free evaluation as long as the drive itself has not being previously opened. Once media is received for evaluation our engineers will run full diagnostic tests to measure the health of the drive as well as to determine the root cause of failure. Additionally, any secondary failures, whether the drive is recoverable, and what will be required as far as time, tools, parts, and any other resources. Our engineers will always begin with the minimally invasive tests first and if required by the severity of damage will move into cleanroom work. SalvageData's standard evaluation turnaround time is approximately 24 - 48 business hours after it is received. For faster service, SalvageData does offer an expedited evaluation service, please inquire with a representative for more information.

  • How is the pricing determined?

    Actual recovery pricing is based on the specifics of the media failure, extent of the damage sustained, time, tools, and resources that are required to successfully salvage and recover the data from the media. In addition, there are the variables of the media to take into consideration which include but are not limited to: make, model, size, specialty parts or tools, and availability which factor into the pricing.

  • What is an "average price"?

    While the averages of recoveries may vary depending on service levels, media failure, type of media, and other such variables a broad average price range for our Economy Service is between $500 and $1,500 USD at this time.

  • Do you offer payment plans?

    SalvageData does offer payment plans depending on the recovery project. All payment plans must be approved and fit specific requirements of cost, time, and scope. All payment plans are subject to terms and conditions, please inquire with your representative for more information.

  • Do you price match?

    We will always do our best to help a customer and will try to price match other competitors whenever possible. However, in some cases SalvageData cannot price match as we hold our engineers, services, and the products we use to higher level of quality and refuse to cut corners or quality of a recovery as it may result in an inferior recovery, service, or product.

  • What if I can't afford the service?

    While SalvageData does offer payment plan options and discounts, we do understand that our recovery services are not for everyone. As we hold our engineers, services, and the products we use to higher level of quality and refuse to cut corners or quality of a recovery as it may result in an inferior recovery, service, or product. Using the best parts, tools, resources, and methods often does mean spending a little more to ensure the best quality.

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