Q. What's the cost for an evaluation?

A. The evaluation is FREE, we do NOT charge an evaluation fee*.
We do not charge a bench or lab fee for looking at your drive. There are no hidden costs. The purpose of the evaluation is to determined if, in fact, data can be recovered and and what that process will likely entail, so that we can provide you with a detailed report. Based on this objective assessment, you can make a decision as to whether or not you would like to have your data salvaged / recovered. Your only expense associated with the evaluation will be the shipping charges if you require the failed media to be returned.

*Based upon your specific problem description over the phone a the time of initial consultation, we will do our best to provide you with a reasonable pre-quote range over the phone or via email. By sending media to us, you agree that you are comfortable with this quote range and to operate on good faith intentions of using our recovery services and resources for the purpose of having us recover data from your media. Upon completion of the evaluation, if it is determined possible for us to successfully recover data from your media and you decline to proceed or to use our recovery services, SalvageData reserves the right to charge a processing fee (storage, labor, packaging material, and applicable taxes). However if data is determined to be unrecoverable there will not be an evaluation or processing fee.

*Drives that have been previously evaluated by other data recovery centers or opened for previous recovery attempts by other data recovery centers are subjected to a $150.00 second chance re-evaluation fee.