Data Recovery Services Cost and Service Level Options - SalvageData
At SalvageData Recovery we understand that every case and client has different needs and cost tolerances. That's why we offer several service level options to accommodate every situation, budget and time urgency need.
Critical Expedited Rush
Standard Priority
EcoSalvage Service
SalvageData Recovery realizes how important time is when it comes to getting your data back. If your business relies on the data you have lost, then you can't get it back quickly enough. For such cases, SalvageData offers a Critical Expedited Service option. This is for critical data that needs to be recovered as quickly and efficiently as possible.
This service level is ideally suited for technology businesses dealing with mission critical information and when time is of the utmost importance. SalvageData has the experience of addressing various critical data loss situations for enterprise class data centers, government agencies, educational institutions, manufacturing, health, and financial service sector industries. If and when necessary, we are here ready to provide you with fast access to a team of highly experienced on-site data recovery technicians, standing by 24/7 for immediate deployment anywhere in Canada and the United States.
If you would like to have a case expedited, simply select the "Critical Expedited" option when submitting a case and contact our office directly to make arrangements.
Evaluation begins IMMEDIATELY upon receipt (average 2-6 hrs for completion).
Senior engineers and experts are assigned to these projects.
FREE USB/eSATA FireWire drive if recovered data exceeds >12GB.
Instant access via secure T3 FTP servers upon completion
Highest priority, fastest turnaround time possible.
Secure and confidential.
FREE shipping or courier service to and from our facilities.
A $500 non-refundable fee is required for Critical Expedited Services.
It's not uncommon with Expedited Service to get your data back to you in as little or less than 24 hours. However, this depends on how extensive the failure is and what type of recovery method will be required. Typically, Expedited Service can save anywhere from 3-5 business days on the recovery time, which means you get your data back faster and your business can get back to normal sooner, with reduced downtime.
SalvageData guarantees the fastest possible recovery time based on immediate allocation of all available resources. All expedited recovery cases receive 24/7, around the clock (nights, weekends, and holidays) uninterrupted coverage by dedicated senior level engineers to assure the fastest possible turnaround time. This service level has no guaranteed date or time of completion, as project circumstances can vary widely.
*Please contact our office and speak to an account representative about setting up an expedited case. The free USB/eSTATA FireWire drive offer is not available for encrypted externals.
Our most popular and highly rated Standard Service comes with FREE consultation and diagnosis. It uses the most technologically advanced solutions available to salvage and recover your data during regular business hours.
Quickly Determine Your Options - Our quick evaluation process provides you with all the information necessary to determine your options.
Secure and Confidential - We follow the strictest processes and standards to assure confidentiality.
Firm Cost Quote - A firm, no-nonsense price quote is provided to you up front so there are no additional lab charges or hidden fees.
Data Quality Commitment - If a completed recovery case is not as promised, SalvageData will work with you to address the problem to your reasonable satisfaction.
No Data, No Charge - Our “No data, No charge” recovery policy puts you in control every step of the way. You only pay for recovery when we have successfully salvaged the data that you need and requested. If we cannot get your data back, then there is no fee!
FREE consultation and diagnosis evaluation.
Evaluation is completed within 24-48 hours upon receipt.
Fastest certified standard turnaround time in the industry.
Work completed during normal business hours from 9AM-5PM EST.
Status updates available 24/7 via customer web portal.
FREE USB/eSATA FireWire drive if recovered data exceeds >12GB.
Average 5-8 business days estimated turnaround time.
Our Standard Priority Service is available for all media brands and makes of the following digital storage product types:
Hard Drive Recovery - In-lab services for crashed, damaged or failed hard disk drives and magnetic disk storage media. Single IDE/SATA/USB-FireWire/E-SATA disk drive prices range from $500 to $1,100 for mild-logical recoveries and $900 to $2,500 for more complex physical disk failure projects. Rare, worst case and extreme scenarios, including but not limited to water and fire damage drives requiring the use of multiple parts can exceed this range. However, the overall average price for standard projects is between $900 to $1,700 (about 70 percent of cases).
Server raid recovery - Recovery services for downed, failed and corrupted enterprise RAID server array configurations. Please contact SalvageData to speak to a RAID recovery specialist for pricing information.
Tape Data Recovery - Retrieval and extraction of data from failed tape storage cartridges and damaged media. Price range averages from $700 to $1,400 depending on time, tools, resources and the complexity of the recovery project. Discounts are available for 3+ multiple tapes.
Removable Media Devices - Compact Flash/Smart USB Media drives, CDs/DVDs, floppy discs, ZIP, Jaz, etc. Price range averages from $400 to $1,200 depending on time, tools, resources, and the complexity of the recovery project. Discounts are available for 3+ multiple tapes.
Database & Application Recovery - Downed Exchange, SQL Server, Access, dbase, FoxPro, MySQL, MS Office, Outlook, etc. Pricing starts at $800+ depending on time, tools, resources, and the complexity of the recovery project. Discounts are available.
*Turnaround times are estimated based on the majority, or more than 50%, of cases. The free USB/eSTATA FireWire drive offer is not available for encrypted externals.
If the best possible chance for the successful recovery of your data is critical, then pricing should not be your key determining factor in choosing a company. The pricing of our EcoSalvage, ISO certified service competes directly with non-certified, third rate "data recovery shops" offering substandard services, but without the additional substandard quality and risks. All recoveries are performed by our own lab technicians, but on a longer turnaround time schedule at reduced price ranges for disk drives and media sizes of 1TB or less and for 200GB or less of total recovered data.
Quickly Determine Your Options - Our quick evaluation process provides you with all the information necessary to determine your options.
Secure and Confidential. - We follow the strictest processes and standards to assure confidentiality.
Clear, Firm Cost Quote - A firm, no-nonsense price quote is provided to you up front so there are no additional lab charges or hidden fees.
Data Quality Commitment - If a completed recovery is not as promised, SalvageData will work with you to address the problem to your reasonable satisfaction.
No Data, No Charge - Our “No data, No charge” recovery policy puts you in control every step of the way. You only pay for recovery when we have successfully salvaged the data that you need and requested. If we cannot get your data back, then there is no fee!
FREE consultation and diagnosis evaluation.
Evaluation is completed within 24-48 hours upon receipt.
10-15 business day turnaround.
Completed during normal business hours of 9AM-5PM.
Recovery work is performed by experienced lab engineers.
Status updates available 24/7 via customer web portal.
Our EcoSalvage Recovery Service is available for all media brands and makes of the following digital storage product types:
Hard Drive Recovery - In-lab services for crashed, damaged or failed hard disk drives and magnetic disk storage media. Single IDE/SATA/USB-FireWire/E-SATA disk drive prices range from $200 - $700 for logical recoveries and $700 to $1,700 for more complex physical disk failure projects. Rare, worst case and extreme scenarios, including but not limited to water and fire damage drives requiring the use of multiple parts can exceed this range. The overall average for EcoSalvage projects is between the $500 to $900 price range (for 70 percent of cases).
Server RAID Recovery - Recovery service for downed, failed and corrupted enterprise RAID server array configurations. Please contact SalvageData to speak to a RAID recovery specialist for pricing information.
Tape Data Recovery - Retrieval and extraction of data from failed tape storage cartridges and damaged media. Price range averages from $300 to $900 depending on time, tools, resources, and the complexity of the recovery project. Discounts are available for 3+ multiple tapes.
Database & Application Recovery - Downed Exchange, SQL Server, Access, dbase, FoxPro, MySQL, MS Office, Outlook, etc. Pricing starts at $500+ depending on time, tools, resources, and the complexity of the recovery project. Discounts are available.
Desktop drives greater than 1TB+ and laptop drives exceeding 500GB: Our economy EcoSalvage service is geared towards both desktop drives greater than 1TB+ and laptop drives exceeding 500GB with < 200GB or less of recovered data. Drives of larger capacity experiencing physical failures often use headstacks of 4+ read/write heads and perpendicular recording methodology for extremely tight track compression ratios. This presents unique calibration challenges that often require the use of multiple costly parts with extended labor hours for successful recovery. As a result, both desktop drives greater than 1TB+ and laptop drives exceeding 500GB do not qualify for this EcoSalvage pricing.
We understand that the minimum $500 cost to service such devices may be prohibitive for some. If you find that to be the case and the best competent efforts for successful recovery is not your priority or primary concern, then please feel free to seek out other third-rate competing outfits or equivalent do-it-yourself solutions.
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ISO Certified Data Recovery
Find out why certifications matter and why SalvageData ISO certified data recovery is the easy decision for your recovery needs.
