See full document
ISO 9001 Certificate

At SalvageData, we take quality seriously. That's why SalvageData was the first North American data recovery company independently audited to be in conformance with ISO 9001:2008 international quality standards. We continuously monitor, review and update our processes and procedures to ensure compliance, and to deliver the best possible experience to each and every customer. The independent ISO-auditing body verifies the quality controls we enact at every stage of every recovery project to ensure the highest quality possible. So you're covered, from client communication and technical support, all the way through the actual data processing and recovery stages.

ISO 9001:2008 Quality Controls Matter

In today’s competitive business environment, the reviews of effective management systems are indispensable. Companies and individuals need to be confident that they are working with an organization that can deliver on services that meets their needs in a timely manner. But does the organization have the systems, tools, resources and infrastructure in place to conduct business effectively? Can it deliver what it promises? Trust that SalvageData can. We perform internal reviews to assure that we deliver a certified data recovery process for every case, every time.

By obtaining the ISO certification we communicate to our customers that we have successfully undergone a comprehensive, rigorous review and assessment of our process to assure that the organization meets defined standards of quality set by accreditation and certification bodies.

ISO 9001:2008 Certification ensures that our systems have been adequately defined and corrective action systems are fully developed and functional, which reduces the need for costly conformance errors. This should ultimately instill trust and confidence in customers and prospects, and reinforce a commitment to quality. But our certified data recovery quality management doesn't stop with our services. We also apply quality principles to all our interactions with our customers. This is why satisfied clients cite the quality of our customer service as well as the quality of our project handling processes.

What it means to you as a customer

  • We are a quality driven, reputable organization and not some fly-by-night company.
  • We fulfill customers' quality requirements.
  • We enhance customer satisfaction.
  • We achieve continual improvement of performance in pursuit of these objectives.

How SalvageData Implements ISO 9001:2008

  • We review and provide ongoing status updates to clients in a standard written format.
  • We create secure electronic storage files for client-confidential data.
  • We adhere to standardized processes for accounting, inventory management, and document retention to improve our back-end client service.
  • We review the successes and challenges of each project on an ongoing basis to generate ideas for improvements.

Certification Makes A Big Difference

ISO 9000 is a family of standards for quality management systems. ISO 9001 is maintained by ISO, the International Organization for Standardization, and is administered by accreditation and certification bodies. Some of the requirements in ISO 9001 (which is one of the standards in the ISO 9000 family) include:

  • A set of procedures that cover all key processes in the business,
  • Monitoring processes to ensure they are effective,
  • Keeping adequate records,
  • Review output for defects, with appropriate and corrective action where necessary,
  • Regularly review individual processes and the quality system itself for effectiveness, and
  • Facilitating continual improvement



I was impressed by the rapid and accurate assessment of the necessary repairs, and prompt and courteous communication of the recovered data. I am thrilled to have this expertise available, and will seek the services of Salvage Data in the future.
Alex Kentsis Harvard Medical School // MD, Ph.D


Call Us
(800) 972-3282
Send Us
an email
Read the

The Latest News and Blog Feed

Making Better Hard Drives with Helium Helium is a wonderful element, with many uses that improve our lives outside of making balloons ...
SalvageData Makes a Family's Christmas Just before this past Christmas, we recovered data for a client whose sister-in-law’s hard drive ...
The Truth about Solid State Drive Reliability If you’ve Googled any comparison of hard disk drives (HDDs) and solid state drives (SSDs), then ...

Previous Blog Posts

Partners & Certifications

Submit Case Ajax
  1. Submit A Case - Request Assistance
  2. Welcome to SalvageData Recovery labs, where we go far and above standard "data recovery" to salvage the unrecoverable.
  3. First name(*)
    First name - required field
  4. Last name(*)
    Last name - required field
  5. Phone(*)
    Phone number - required field
  6. Email(*)
    Email address - required field
  7. Business / Org name
    Text input required
  1. Submit A Case - Request Assistance
  2. Please supply as much information about your media type, manufacturer and the circumstances regarding the media failure or data loss.
  3. Media type(*)
    Selection required
  4. Manufacturer Brand(*)
    Text input required
  5. Model
    Invalid Input
  6. Operating / File system(*)
    Selection required
  7. Capacity size(*)
    Selection required
  8. Describe problem or circumstances leading up to the point of failure(*)
    More details needed - Minimum 10 characters of text
  1. Submit A Case - Request Assistance
  2. The information colected here is for helping us to server you better.
  3. Address(*)
    Text input required
  4. Country(*)
    Selection required
  5. City(*)
    Text input required
  6. Zip / Postal Code(*)
    Text input required
  7. State / Province
    Invalid Input
  8. How you found / hear of us:(*)
    Selection required
  9. Partner ID
    Invalid Partner Number
  1. Submit A Case - Request Assistance
  2. List most important files, folders or directories. (*)
    More details needed - Minimum 10 characters of text
  3. Please specify or list any special request or comments regarding this project.
    Invalid Input
  4. How quickly are you looking to recover this data? (*)
  5. (*)
    Selection required
  6. Date: | Time:
    IP Address:
  7. Reenter email to confirm
  8. (*)
    This email must be reentered previous email.
  1. Submit A Case - Request Assistance
  3. Congratulations! Your case has been successfully submitted, confirmed, and assigned to a dedicated customer service rep who will call you as soon as possible to assist with receiving your media in for evaluation.
  4. A unique case ID has been created & assigned for this project:
    SalvageData case ID:
  5. We have sent a verification / confirmation email and additional case details to:
    May need to add * to your safe senders list to assure delivery.